Great Snakes and Great Service (Fire Mochi)
I recently bought a Fire Mochi male from Tony here at BallPythonsRUs. From initial inquiry to successful delivery, the transaction was smooth and straight forward.
Tony replies to emails very quickly, often within minutes! He is always friendly and professional, even when bombarded with questions (When was last shed? Does he eat frozen thawed or live? What genetics did mum and dad have? Can I have a picture? Is he ready yet? Is he ready yet? Etc) when, if it were me, I’d probably have told me to hush!
Delivery was same day as pickup via specialist courier so the time the snake was in transit, and resulting stress, was minimal. Tony kept me informed of when the snake was picked up and when to expect it. Communication was top drawer!
The experience from looking at the website to the snake arriving couldn’t have been smoother, or more enjoyable.
The snake itself arrived in good health and good spirits! Not to mention being a stunning example of the morph, with bright vibrant colours and beautiful patterning. Tony must choose his breeding stock well as the results are nothing short of amazing!
So, in summation; happy, healthy and stunning snake. Rapid, helpful and professional communications. Fast, secure and same day delivery. All in all, an outstanding service! So good, in fact, that I have another baby on order and due to hatch at some point this week!
Thanks again for the great service and the beautiful Royal. I look forward to doing further business with you.